REPLACEMENT AND RETURNS

Replacement Policy

We stand behind the quality of our products. While we do not accept returns for refunds or exchanges, we are committed to ensuring you receive your order in perfect condition.

Damaged or Defective Items:

• If your product arrives damaged or defective, we will gladly provide a free replacement.

• To initiate a replacement, please follow these steps:

  • Contact us by using our contact form on our website within 3 days of receiving your order.

  • Provide your order number and clear photographs or video evidence of the damage or defect.

  • Our team will review your request, and if approved, we will ship a replacement product to you at no additional cost.

Important Notes:

• This policy covers damage that occurs during shipping or manufacturing defects. It does not cover damage caused by misuse or accidents.

• Replacements are for the same item originally purchased. We do not offer exchanges for different products.

• We reserve the right to determine whether a product is eligible for replacement.

• It is very important to provide clear evidence of the damage. For example very clear photos, or short video clips.